Your Questions, Answered
Everything you need to know about working with Jennuine Clean.
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We serve Albany, Corvallis, North Albany, Timberhill, Brooklane, Springhill, and Willamette Landing. Not sure if you're in our service area? Give us a call at (541) 619-0366 and we'll let you know.
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We offer recurring residential cleaning (weekly, bi-weekly, and monthly), one-time deep cleans, move-in and move-out cleaning, special event cleaning, and RV interior cleaning. We focus exclusively on residential clients — we do not serve commercial properties or short-term rentals.
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No — we bring everything we need. If you have preferred products you'd like us to use in your home (for allergies or personal preference), just let us know and we're happy to accommodate..
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We focus on cleaning your home — not household task services like dishes or laundry. For pet messes, it depends on the situation; we'll discuss specifics during your consultation so there are no surprises.
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Every home is different, so we don't use a flat rate. Pricing is based on the size of your home, the type of service, frequency, and your specific needs. We'll provide a personalized quote after learning a bit about your home — reach out to get started.
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Not at all. Many of our clients provide a key or access code. We're fully insured and bonded, and we treat your home with the same care and respect whether you're there or not.
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It varies by home size and service type. We'll give you an estimated timeframe when we discuss your needs. First cleanings and deep cleans typically take longer than recurring visits.
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Yes. Jennuine Clean is fully insured and bonded. You can have complete peace of mind inviting us into your home
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You can book online through our scheduling system or call us directly at (541) 619-0366. If you need to reschedule, we ask for at least [X hours/days] notice so we can accommodate other clients.
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We stand behind our work. If something isn't right, let us know within [24–48 hours] and we'll make it right — no arguments, no hassle. Our goal is a home you're genuinely happy with.
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What a thoughtful gift! [Yes, we do — contact us to arrange one. / We're working on making this available — reach out and we'll see what we can do.
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Because we're not a cleaning company that happens to clean your house — we're people who care about your home. You get the same trusted cleaner every visit, consistent quality, clear communication, and a team that treats your home as if it were their own. We work with clients who value that. If that's you, we'd love to connect.
Prefer to call? We'd love to hear from you.
📞 (541) 619-0366 ✉ info@jennuineclean.com